American Airlines Quietly Launches the World's Worst Corporate Blog You can spend months analyzing, planning and choreographing your company's entry into the blogosphere - or you can do it because there's a gun to your head. Looks like American Airlines is taking the latter approach. Under pressure because of massive flight delays and cancellations due to equipment problems, the carrier has launched a simple Blogger blog to tell its side of the story. The lack of comments indicates that it hasn't told anyone about it. Given how bad it is, that's probably a good thing. Thanks to Shel Holtz for the heads-up.

The AAConversation blog does nearly everything wrong. See my next post for a list. It's a revealing look at how buttoned-down corporations can stumble and fumble when seized by naked panic. This is AA unplugged and very unpackaged.  ¶ 7:05 AM