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Paul Gillin's Blog - Social Media and the Open Enterprise: How to deal with blogger negativity
Paul Gillin's Blog - Social Media and the Open Enterprise
Friday, December 07, 2007
  How to deal with blogger negativity
This week in the the Tech PR War Stories podcast, David Strom and I discuss negativity in the blogosphere. The risk of blogger attacks is one of the biggest reasons companies avoid social media, but we argue that fears are overblown. Sure, you need a thick skin to invite customer feedback. But companies with good products and happy customers aren’t likely to be hurt by one bad seed.

Learn more at TechPRWarStories.com.

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