Why good companies fail IT Conversations has a fascinating podcast by Clayton Christensen, the Harvard Business School professor and author of the best-selling book The Innovator's Dilemma. Speaking at the Open Source Business Conference 2004, Christensen explains why well-managed companies with superior products are sometimes beaten by startups with inferior products. The basic reason: if the product is "good enough" for a large group of customers who didn't have access to that kind of functionality before, the customers will adopt it and stay with it while the product improves rather than go with the expensive, over-engineered alternatives from the industry leaders.
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